METRO Electronic Cigarette Customer Service

Meet the METRO E-Cig Team


Before contacting Customer Service, make sure you have visited our Frequently Asked Questions page. You may be able to find an answer to your question there.

For general inquiries please use our Online Contact Form

To track a shipment for your recent online order, visit our Track My Order page.

User Manual Downloads:

Download the METRO General User's Guide

Download the METRO Cartridge User's Guide

Download the METRO Re-Charge Pack User's Guide

For questions or concerns about your METRO Electronic Cigarette product including:
- New orders
- Product support
- Warranty information
- Shipping Policies

Call Us: (888) 642-6835.
Email Us: support@nicotekecigs.com
Or Live Chat with Us (Click on the Get Help tab at the top right of this page)


Normal Business Hours
Monday-Friday 6:30am to 5pm MST
Toll Free: 1-888-NICOTEK (888-642-6835)
Fax: (877)-874-5386
4860 Ward Road
Wheat Ridge, CO 80033

METRO Electronic Cigarette Customer Service

 


Popular Items

Camouflage Electronic Cigarette Designer Pack

CAMO Designer Pack

Build Your Own Starter Kit with this CAMO Designer Pack. Just add the flavor and strength of cartridges of your choice!

Charger Your E-Cig on-the-go!

Personal Charging Case

Carry one full e-cig, one spare battery and 3 spare cartridges all at one time!

Menthol Flavored e-Cigarette Cartridges

Menthol Flavored Cartridges

A little bit of menthol for your holiday season? Why not?

What people are saying:

Star  Star  Star  Star  Star

"I had tried [ecigs] before, but nothing worked for me until the METRO E-cig! For over a year now, I sure enjoy my "vaping"!"

- BJ Puckett McIntosh

Click here to read more...

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