METRO® Electronic Cigarette Customer Service

Before contacting Customer Service, make sure you have visited our Frequently Asked Questions page. You may be able to find an answer to your question there.

For general inquiries please use our Online Contact Form.

To track a shipment for your recent online order, visit our Track My Order page.

Downloads:

Download the METRO General User's Guide

Download the METRO Cartridge User's Guide

For questions or concerns about your METRO Electronic Cigarette product including:
- New orders
- Product support
- Warranty information
- Shipping Policies

Call Us: (888)-642-6835.
Email Us: support@nicotekecigs.com
Or Live Chat with Us (Click on Live Chat graphic at the top right of this page)

Normal Business Hours
Monday-Friday 6:30am to 5pm MST
Toll Free: 1-888-NICOTEK (888-642-6835)
Fax: (877)-874-5386
4860 Ward Road
Wheat Ridge, CO 80033

Hot Items

Colored Batteries

Accesorize with Pink, CAMO, Black or White!

Men's & Women's T-Shirts

Promote METRO Everywhere You Go!

Traditional & Menthol Platinum Kits

Fulfill All Your E-cig Needs With One Kit!

What people are saying:

"This chic I know comes up to me and says, "Something is different about you but I don't know what." After a couple minutes of starring at each other like idiots she says, "OMG! YOU DONT SMELL LIKE CIGARETTES!" People are noticing, and I couldn't be happier. "

- Andromeda Bennett

Click here to read more...

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How to use Metro™
Breakdown of the E-cig
User Manual Downloads

Go Daddy